At Matchfluence, we value your privacy and strive to ensure that you have full control over your personal data. If you wish to delete your account and associated data from our platform, please follow the steps outlined below:
Steps to Delete Your Account and Data:
- Log in to Your Matchfluence Account:
- Navigate to Matchfluence.com and log in using your account credentials.
- Go to Account Settings:
- Once logged in, click on your profile picture or username at the top right corner.
- From the drop-down menu, select Settings.
- Locate the Account Deletion Option:
- In the settings menu, scroll down to the Privacy & Data section.
- Click on the Delete Account option.
- Confirm Deletion:
- You will be prompted to confirm your decision. Please read the confirmation message carefully as this action is irreversible.
- If you are sure you want to proceed, click Confirm Deletion.
- Final Steps:
- You will receive an email to confirm your request for data deletion.
- Open the email and click on the confirmation link provided. This step ensures that no accidental deletions occur.
- Data Deletion Process:
- Once confirmed, we will permanently delete your account and associated data within 30 days. During this time, your account will be deactivated, and you will not be able to log in or recover any information.
- Post-Deletion:
- After your data is deleted, we will send you a final confirmation email. Please note that some data may be retained for legal or regulatory reasons, as outlined in our Privacy Policy.
Important Notes:
- Deletion is Permanent: Once your data is deleted, it cannot be recovered.
- Collaborations and Contracts: If you have ongoing collaborations or signed contracts with brands or influencers, please ensure that all necessary actions are completed before deleting your account.
- Customer Support: If you encounter any issues or have any concerns, feel free to reach out to our support team at support@matchfluence.com for assistance.